Feedback is an essential part of developing people in ministry. We need to know how to do it well. Here are some tips for giving good, effective feedback:
- Using a tool called the SBI tool
- Being clear on the purpose, people, place, timing, tone and followup of feedback
- Making sure we are clear on the purpose of feedback: to make people better
- Making sure feedback is part of our culture, therefore it should go both ways
- Being aware of where is the best place to give feedback
- Making sure our tone and body language is aligned in feedback
- Feedback is not a one-off event but requires followup
TOOL BOX:
SBI Tool: Remember: Situation, Behaviour, Impact
Wisdom in Leadership by Craig Hamilton (See especially, Chapters 39 & 77)
Craig Hamilton on the Reach Australia Podcast
Previous Episode of Exploring the Unspoken Barriers to Providing Feedback