2020 Reach Australia National Conference

TICKETING INFORMATION PAGE

Cancellation notice

We had held off on making a public announcement in the hopes we could find a safe and suitable alternative for those who have booked travel and accommodation, but with the quickly escalating response from the Australian Government around 100-person gatherings, we’ve realised that no such gathering would be safe or appropriate. We are now making the unfortunate decision to cancel the 2020 Reach Australia National Conference (including Team Pastoring and Geneva Push Multiply).

We realise this will be a disappointment and means that travel plans, which many of you have, will need to be changed, which is why we wanted to give you as much notice as possible.  We are a grassroots network and given the current unprecedented situation cash flow will be important to be ready to continue to support churches to reach Australia when this crisis is over. For those who have already purchased tickets, we are putting forward three options, which you can see below.

We’d love your prayers and support during this time as we respond to the unfolding COVID-19 situation. We’re working on various resources to support churches. Check out the Geneva Push and Reach Australia Facebook pages for regular updates.  If you have further questions at this time, please contact us via the contact page. Please do so with patience as our small team responds to a constantly evolving situation.

Ticketing Information

PLEASE NOTE: In order for us to process refunds (Option 3) we need to know by 30 April to process the payment.

OPTION 1

To donate the price of your ticket to the sustainability of Geneva Push and Reach Australia, and to cover costs already incurred in organising the event.  Alternatively you could donate a portion of ticket price and have the remainder refunded.  For either of these options, please email events@reachaustralia.com.au with the name the ticket was purchased in and advise us that this is how you would like to proceed. 

OPTION 2

The second option is to hold on to your tickets and use those to redeem a ticket for the conference in 2021 (18-21 May). This will secure a lower ticket price for 2021, as well as helping us with cash flow. Please email  events@reachaustralia.com.au  with the name the ticket was purchased in and advise us that this is how you would like to proceed.  We will then stay in touch with you about the tickets for 2021. 

OPTION 3

The third option is for a full refund of your purchased ticket price. To do this please email events@reachaustralia.com.au  with the name the ticket was purchased in, ticket type and the date purchased. We will then arrange the relevant refund and email you when it’s been actioned. It will be credited back to the credit card that the ticket was purchased in.  Please note that this may take a couple of weeks to come through as it is a third party system.  If the ticket was purchased through direct debit, we will contact you to get the bank details to send the money back into.